Plugin Configuration as in Documentation, but Delete Account link not working

5 years 5 months ago - 5 years 5 months ago #1 by Dana
Hi, I have configured plugin like in Documentation and set as menu item. When i Click on it, popup window doesnt appear.
Did try different permutations of settings, no result.
I am using:
Latest Joomla version.
Responsive design template vertex ( www.shape5.com )
5 years 5 months ago #2 by Function90
Hello Dana,

Can you disable bootstrap option from plugins configuration and test this plugin again?

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
5 years 5 months ago #3 by Dana
I did try, no success. Also what I have noticed that when delete my account plugin is enabled, not only link doesnt work (popup window do not appear), but website's login module popup doesnt work either. When plugin is disabled it works fine. I am using S5 box - The S5 Box allows you to display any module in lightbox style popup activated by a class name. It can display up to 10 S5 Box's by simply adding a class name to any HTML element and a module position to your template XML file. So clearly there is conflict.
5 years 5 months ago #4 by Function90
Hello Dana,

It could be possible that loign module is using its own modal and it is getting conflicted with Bootstrap's modal.
But after disabling this option it must work.
Can you send admin detail of your website at This email address is being protected from spambots. You need JavaScript enabled to view it. ?

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
5 years 5 months ago #5 by Dana
just sent.
5 years 5 months ago #6 by Function90
Need to disable thejQUery option also, as you template already using it.
The menu for Delete My Accoount does have having the required class of f90-delete-my-account, you can check its html. Thats why it is not working.

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
5 years 5 months ago #7 by Dana
JQuery is disabled, bootstrap too.
When I did create menu for delete mu account i did follow instructions as on your website. Then I did use Quick Menu module to display menu items. I cant understand what i did wrong? So what should i change or add?
5 years 5 months ago #8 by Function90
Hello Dana,

There seems some issue in Quick Menu module, it is not rendering the class which is attached to menu. Can you ask from developer of this module?

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
5 years 5 months ago #9 by Dana
i just did try another module and it works fine. Thank you for support
5 years 5 months ago #10 by Function90
Hello Dana,

Glad to know that.

It will be great if you can write a review on JED.
extensions.joomla.org/extensions/extensi...nt/delete-my-account

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
3 years 11 months ago #11 by Harald Schulze
Hello,

I have similar problems with the plugin. I am using the latest Joomla! (3.6.5) and Community Builder 2.1.

I also disable bootstrap option from plugins configuration already, but then there is no function at all.

I also tested the HTML of the link, it has the class f90-delete-my-account.

I tried the link in two different menu modules as offered from Joomla! core.

What is wrong or what can I do or change to make the plugin work?

Greatings - Harald

P.S.: I have added a screenshot where you can see the result of clicking the link...

Attachments:
3 years 11 months ago #12 by Function90
Hello Harald,

This can be due to bootstrap3. Are you using bootstrap 3 in your template?

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
3 years 11 months ago #13 by Harald Schulze
Hello,

I don't know what bootstrap I am using. My template is a modified Beez 2.0.

How can I find out what bootstrap is used and how can I change it if necessary?
3 years 11 months ago #14 by Function90
Hello Harald,

Can you send your website link and a test user login to front-end to check the issue?

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
3 years 11 months ago #15 by Function90
Our email id is This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
3 years 11 months ago #16 by Harald Schulze
I have sent the requestet information about my site and the admin account for checking the issue.
3 years 11 months ago #17 by Harald Schulze
Thanks for your support! No the plugin is working fine! :)
Powered by Kunena Forum
Cron Job Starts