[Problem] Users accounts systematically deleted/blocked

3 months 2 weeks ago #1 by Brice LOBET
Hello,

I've installed the plugin however, it systematically erases users accounts when they login.

I've changed config to block instead of deleting so he's just blocking but systematically, so users can't never access.

Could you help to undertand what am i doing wrong ?

Thanks
3 months 2 weeks ago #2 by Function90
Hello Brice,

Can you please share admin and front end details at This email address is being protected from spambots. You need JavaScript enabled to view it. ? So that we can check the issue.

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
2 months 2 hours ago #3 by Niccolo Angeli
Hello,
I am having exactly the same issue and had to diable the plugin.
It's been installed for 24 hours and when users logged into the site they also triggered the plugin apparently (fortunately I had set it to only block the accounts).
I am on Joomla 3.87 and use JFB Connect as social login (but many users still use the default login form).
If you have a solution please let me know, or I can give you access to my test site for debugging.

Thank you
1 month 4 weeks ago #4 by Function90
Hello Niccolo,

Please send the admin details and front-end account details on This email address is being protected from spambots. You need JavaScript enabled to view it.. We will check this issue on you test site.

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
1 month 4 weeks ago #5 by Function90
Hello Niccolo,

We have released a new version today. Please download and install that and let us know if it is still having issue.

Thank you
Team Function90
You can share your views regarding our extension at JED ( extensions.joomla.org/profile/profile/details/225115#extensions )

Hire Professional Joomla Developers. ( www.function90.com/contact-us.html )
The following user(s) said Thank You: Niccolo Angeli
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